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Digital Communications Manager (Sponsorship Available) at University Hospitals of Leicester NHS Trust
Employer: University Hospitals of Leicester NHS Trust
Job Title: Digital Communications Manager
Location: Leicester, United Kingdom
Salary: £47,810 to £54,710 per annum
Job Type: Full-time
Closing Date: 27 February 2026
Job Summary
The UHL-UHN Group is undergoing significant transformation, implementing innovative clinical models and AI-based systems. A core part of this change is evolving digital systems to ensure clinical services and management processes are modern, safe, effective, and well governed.
The Digital Communications Manager (DCM) will develop and implement impactful communications and engagement plans for the One Digital programme, particularly the Electronic Patient Record (EPR) programme. The role ensures communications align with organisational strategies and objectives.
This position is hosted within the UHL communications team but will work closely with colleagues across UHN and the Digital and Data department.
About the Trust
The University Hospitals of Leicester NHS Trust strategy (2023–2030) focuses on:
High-quality care for all
Being a great place to work
Partnerships for impact
Research and education excellence
Health equality is embedded in all activities, aiming to reduce avoidable differences in healthcare through community partnership. Core values include being compassionate, proud, inclusive, and one team.
Key Responsibilities
Communications Planning & Delivery
Lead communications strategy for the EPR programme and associated projects
Develop and coordinate creative, accurate, and effective materials for staff, stakeholders, and the public (e.g., web pages, newsletters, media releases, presentations)
Coordinate and facilitate events, workshops, and engagement sessions
Liaise with third-party suppliers to ensure co-ordinated communications
Collect and analyse data to evaluate communications activities and adapt plans accordingly
Respond to media enquiries and complex organisational situations in line with governance and policy
Ensure all communications meet NHS corporate identity and Trust brand guidelines
Stakeholder Engagement
Act as an ambassador for the EPR programme
Develop and maintain relationships with internal and external contacts
Engage staff and ensure timely communication across Trust channels
Work closely with senior managers and project teams
Leadership & Team Contribution
Provide specialist communications guidance and training
Supervise Communications Officers assigned to projects
Promote effective teamwork, wellbeing, and continuous improvement
Contribute to departmental and project meetings
Ensure equality and clinical safety impact assessments are applied to communications and policies
Person Specification
Training & Qualifications
Essential:
Degree or equivalent knowledge
Specialist knowledge of digital and visual communications
Evidence of professional development in communications and engagement
Desirable:
Postgraduate PR, journalism, or marketing qualification (e.g., CIM, CIPR)
Professional membership relevant to communications or marketing
Experience
Essential:
Delivering communications for complex projects
Digital communications, including web and social media
Internal/external communications and media relations
Handling complex or sensitive information
Desirable:
NHS engagement and communications experience
Large-scale system change support
Team leadership in a matrix environment
Skills & Competencies
Planning and coordinating communications campaigns and events
Excellent organisation and ability to work under pressure
Strong analytical, judgment, and decision-making skills
Effective relationship building and stakeholder management
Commitment to equality, diversity, and inclusion
Other Requirements
Ability to work across multiple hospital sites
Must demonstrate Trust Values and Behaviours
Excellent communication and presentation skills
DBS disclosure required
Skilled Worker sponsorship available for eligible applicants
How to Apply
If this opportunity interests you, head to the company’s official website for full details — click here to submit your application.
