Sales Operations Manager (CoS Available) At Jisc – £37,000 Salary | Hybrid Role UK

Employer: Jisc
Job Title: Sales Operations Manager
Location: United Kingdom (Hybrid)
Salary: £37,000 per annum
Hours: 35 hours per week
Job Type: Permanent
Reports Into: Head of Operations
Working Style: Hybrid – A blend of working from home and nominated hub offices in London, Bristol, Manchester and Oxford

About Jisc

For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used.

Jisc is uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Teams continue working to build a better digital future for education and research.

Jisc promotes lifelong learning by encouraging growth, new challenges, skill development and exciting career progression opportunities.

Sales Operations Manager Role Overview

This is an evolving role shaped by the growing need for effective sales processes around product introduction to drive revenue and support sales teams in delivering for customers.

The role involves working alongside the Deputy Director of Sales Operations and Enablement, while independently making informed decisions and influencing senior stakeholders including heads of product and relationship management across HE and FE sectors.

Close collaboration takes place with the Director of Product, Head of Commercial in GCTO and finance partners to ensure products are ready for sale and service delivery in line with revenue commitments.

Planning cycles across sales and product teams are led, including monthly forecasting, performance monitoring and annual planning. The role also owns sales operations within the wider operations function and works closely with deputy directors in customer sales teams.

Customer & Sector Enablement Team

Customer & Sector Enablement brings together key revenue-generating functions including:

• Student Services

• Data Analytics

• Trust & Identity

• OpenAthens

• Sales enablement across HE, FE and skills sectors

With over 200 colleagues across multiple disciplines and global delivery operations, the directorate operates as a collaborative, high-energy team focused on achieving ambitious business targets.

A major priority is driving high-value sales of Jisc products and services into existing and new markets to grow sustainable revenue and reduce reliance on grant funding.

The operations team also provides essential support to the Managing Director, senior leadership team and shared services including CRM and member subscriptions.

Key Responsibilities

• Ownership of the annual sales planning schedule, quarterly reviews and monthly sales pipeline meetings

• Chairing monthly sales pipeline meetings

• Managing business-wide stakeholders including sector heads and heads of product

• Ownership and delivery of the annual sales launch event

• Developing full understanding of Jisc sales targets across the CSE directorate

• Using CRM systems to populate monthly performance reports and compile summaries with commercial director input

• Driving project planning around PLM and sales targets

• Aligning project timelines and delivery constraints

• Supporting project governance including documentation preparation, risk management, stage gates, reporting cycles, decision logging and budget tracking

Required Skills and Experience

Jisc is seeking candidates with the following experience and competencies:

• Strong understanding of sales strategies, processes and performance metrics

• Demonstrable project planning, delivery and management experience

• Experience working with senior and executive stakeholders

• Experience supporting and optimising sales teams

• Strong communication and influencing skills across all organisational levels

Don’t Meet Every Requirement?

Jisc encourages applications from candidates who may not meet every listed requirement. Applicants who believe the role is a strong fit for their skills and career goals are encouraged to apply, as they may be suitable for this or other opportunities.

Hybrid Working Arrangement

Office attendance is not strictly mandated. Hybrid working schedules are agreed with line managers based on operational needs.

Occasional travel to hub offices may be required, as in-person collaboration remains valued by Jisc.

Why Work at Jisc?

Jisc promotes meaningful work and values every individual. A strong culture of continuous learning supports personal and professional development while enabling staff to make a real impact within education and research.

Flexible working arrangements prioritise outcomes rather than hours, helping employees maintain a healthy work-life balance.

Jisc Guiding Principles

Jisc operates under four core guiding principles:

• Putting customers first

• Driving innovation

• Creating impact

• Championing inclusive collaboration

These principles help deliver sustainable outcomes and support long-term organisational growth.

Employee Benefits Package

Jisc offers a comprehensive benefits package including:

• Flexible working patterns

• 31 days annual leave plus bank holidays

• Three Christmas closure days

• Option to purchase up to 5 additional leave days

• Generous pension schemes

• Healthcare cash plan and wellbeing support

• Mental health first aiders and wellbeing services

• Access to LinkedIn Learning and professional development resources

• Home office equipment allowance of up to £250

• Financial wellbeing tools including loan plans, mortgage advice and savings support

• Retail discounts and cashback offers

• Enhanced family leave policies

• Career break opportunities

• Up to 3 days paid volunteering leave

Equality, Diversity and Inclusion

Jisc believes people are central to building an inclusive workplace culture that values belonging, innovation and diverse perspectives.

The organisation actively supports equity and inclusion across all identities including race, ethnicity, religion, gender, sexual orientation, disability, neurodiversity, age and veteran status.

Application Process

Candidates may request reasonable adjustments throughout the recruitment process to ensure accessibility and comfort.

CVs are reviewed on a rolling basis, with updates typically provided within four weeks. Applicants may receive responses earlier.

Applicants are encouraged to review AI-assisted applications to ensure personal voice, experience and authenticity are reflected.

Current Jisc employees must apply through the Dayforce Employee profile.

Background screening is conducted to verify application information. Any inaccurate details may result in job offers being withdrawn.

Skilled Worker Visa Sponsorship

Jisc holds an active sponsor licence to recruit under the UK Skilled Worker visa route.

Candidates requiring sponsorship should assess eligibility based on Home Office criteria.

Jisc does not provide financial reimbursement for visa application costs, relocation expenses, dependant fees or immigration health surcharge.

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How To Apply

If this opportunity interests you, head to the company’s official website for full details — click here to submit your application.