Project Support Officer (Sponsorship Available) At North Tees & Hartlepool NHS Foundation Trust

Employer: North Tees & Hartlepool NHS Foundation Trust
Job Title: Project Support Officer
Location: United Kingdom
Salary: £27,485 to £30,162 per annum
Job Type: Full-time
Closing Date: 15 February 2026

Job Summary

An exciting opportunity has arisen for a Band 4 Project Support Officer on secondment to support the Head of Digital Programmes and team with the successful delivery of digital projects.

The post-holder will work on the development of future modules of TrakCare, the Trust’s EPR solution, and associated digital projects.

Note: The advert may close once a sufficient number of applications is reached. Previous applicants need not apply.

Main Duties

The Project Support Officer will provide a high-quality administrative service to the programme team and associated senior staff, using appropriate technologies and equipment. Key responsibilities include:

• Updating and creating project documentation in line with PRINCE2 methodologies using Smartsheet.

• Ensuring attention to detail and maintaining high standards for all project deliverables.

• Confidently communicating with stakeholders, management, and staff through various channels.

• Supporting efficient use of new systems and adherence to improved processes.

• Training staff on new technologies and converting current practices into process maps.

• Developing training materials and delivering user training where required.

• Prioritising and self-managing workload to deliver elements of individual projects.

• Acting as the first point of contact for the programme, handling queries professionally and calmly.

Other administrative and operational duties include:

• Planning and managing work to deliver tasks within the project plan to timescale.

• Creating and maintaining action logs to ensure timely completion of identified actions.

• Managing diaries, arranging meetings, interviews, and appointments for the Programme Management Team.

• Liaising with external suppliers during procurement and project implementation.

• Promoting a healthy, safe, and secure working environment for the team.

About North Tees & Hartlepool NHS Foundation Trust

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees, and the post-holder may be required to work across any site in both Trusts.

The Trust prioritises safe, high-quality patient care and aims to provide an inclusive, supportive workplace. Staff benefits include:

• Health and well-being initiatives

• Personal and professional development opportunities

• Staff recognition schemes (Star and Team of the Month, Manager Awards, Shining Stars, Service Awards)

• Flexible working arrangements and job-share options

The Trust promotes the Making Every Contact Count approach for health and wellbeing and recruits based on values: “Together we are North Tees & Hartlepool.”

Person Specification

Qualifications

Essential:

• NVQ Level 4 or equivalent experience in Business Administration.

Desirable:

• ECDL modules 1-7

• PRINCE2 Foundation

Experience

Essential:

• Wide-ranging administrative and secretarial experience using computerised systems.

• Providing high-level support to senior managers in a corporate environment.

• Typing minutes from own or others’ notes/Dictaphone.

• Managing change and associated behaviours.

• Working within a project environment and PRINCE2 framework.

• Advanced keyboard skills.

Desirable:

• Creating and delivering training materials.

• Facilitating testing and developing testing materials.

• Implementing systems for clinical use.

• Supporting projects from initiation to post Go-Live.

Special Skills & Knowledge

Essential:

• Strong attention to detail and accuracy.

• High-level written, verbal, and listening skills.

• Ability to work to project plan timescales and deadlines.

• Proficiency in Microsoft Word, Excel, and PowerPoint.

• Quick to learn new software systems.

• Analytical skills and ability to manage complex information.

• Excellent organisation and time management.

• Able to work independently and collaboratively.

Desirable:

• Knowledge of Microsoft Project, Visio, Adobe Captivate.

• Facilitation and presentation skills.

• Influencing and negotiation skills.

Disposition

Essential:

• Professional, discreet, tactful, and honest.

• Caring, sensitive, and able to remain calm under pressure.

• Flexible, adaptable, self-motivated, and eager to learn.

Legal & Compliance

Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A DBS check will be required.

Certificate of Sponsorship:
Applications from candidates needing Skilled Worker sponsorship are welcome and will be considered alongside other applications. Guidance on criminal record certificates for overseas applicants is available here.

How to Apply

If this opportunity interests you, visit the company’s official website for full details — click here to submit your application.