Project Support Manager (Sponsorship Available) At Mersey and West Lancashire Teaching Hospitals NHS Trust

Job Overview

• Employer: Mersey and West Lancashire Teaching Hospitals NHS Trust

• Job Title: Project Support Manager

• Location: United Kingdom

• Salary: £38,682 to £46,580 a year

• Job Type: Full-time

• Closing Date: 06 February 2026

Job Summary

An exciting opportunity has arisen for a Project Support Manager to join our team on a full time, permanent basis.

Cheshire and Merseyside Provider Collaborative is a collaborative of all NHS Trusts in Cheshire Merseyside, serving a population of 2.5 million across nine Places. CMPC members work together on a number of priority programmes with the aim of delivering benefits of scale and mutual aid across multiple places.

The Project Support Manager will support CMPC to deliver their corporate objectives and portfolio, including responsibilities in any relationships or activities the team leaders may participate in across the local or national health system. The postholder will oversee the wider CMPC administration team, including taking personal responsibility for delegated projects and business.

Main Duties of the Job

The Project Support Manager will support CMPC to deliver their corporate objectives and portfolio, including responsibilities in any relationships or activities the team leaders may participate in across the local or national health system.

The postholder will oversee the wider CMPC administration team, including taking personal responsibility for delegated projects and business.

The post holder will be responsible for ensuring programmes and projects run smoothly which will include including planning, co-ordination, and delivery, ensuring delivery within agreed timescales, risks are identified and managed, and benefits are realised.

The post holder will work closely with the Managing Director of CMPC and the CMPC Leadership Team.

The post holder will provide regular information and updates on the progress of programmes and projects to key stakeholders.

The post holder will be responsive and innovative in meeting performance and quality targets/standards.

The post holder will be responsible for a wide range of communications on behalf of CMPC, and must at all times promote sensitivity and tact, and respect confidentiality to ensure these are effective.

The post holder will be expected to exercise initiative, prioritise conflicting work demands and communicate effectively, both verbally and in writing, with the multi-disciplinary team, internal departments, and external partners to ensure continuity in achieving excellent patient care.

About the Organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

Mersey and West Lancashire Teaching Hospitals NHS Trust strongly believe that the communities served should all have access to Five Star Patient Care.

Services Provided

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire.

The inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients.

Urgent care is also provided at the Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

Providing the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements

• Rated Outstanding by CQC Inspection August 2018

• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

• National Preceptorship Accreditation (2023) for Nurses

Job Description

Key Duties

Utilising effective change management, people management and project management skills to support programmes and projects across CMPC.

To champion transformational change which enables the implementation projects and supporting organisational and stakeholder changes.

Providing support to enable services to develop a project management approach within projects.

Contribute to and support the implementation of service redesign to support current and future business requirements.

Analyse and use performance management data supported by business intelligence models to inform and improve service delivery.

Participate in process reviews to develop streamline processes and ensure they are effective.

Co-ordination of the allocation of workload both internally and externally.

Project Management Responsibilities

To support the CMPC Managing Director in the overall management of the programmes in accordance with the agreed programme plan including development, implementation, and performance review.

To ensure that programme/project documentation are maintained and kept up to date.

Plan and facilitate meetings and workshop events.

Provide practical support to key stakeholders.

Interpret and translate the outcome from meetings and workshops, communicating these to the teams and others as required.

Liaise directly with key stakeholders to ensure that agreed actions are implemented.

Recognise and utilise the strengths of others with complementary skills.

Professional Responsibilities

Work with managers and colleagues to continually improve the quality of services within the overall governance framework.

Work with managers and colleagues to identify, manage and minimise risk within the trusts Risk Management Framework.

Contribute and support the implementation of service redesign to support current and future business requirements.

Support the transition of new programmes and projects within CMPC.

Exercise delegated authority from and support the team, to resolve day to day issues.

Maintain own continual learning/ development.

Administrative / Line Management Responsibilities

Effectively lead the Project Support Officer team that provide a range of services across CMPC.

Ensure all staff managed receive individual appraisals in line with Trust policy, including formulation of personal development plans (PDPs), and that identified training and personal development are progressed.

Participate in the recruitment and selection of staff.

Responsible for initial stages of disciplinary procedures, personal development, management of sickness absence and allocation of responsibilities of staff.

Motivate, encourage, and engage teams and individuals to achieve and embrace organisational objectives, Key performance indicators and new ways of working.

Maintain and seek to improve communication channels with stakeholders even where substance of the communication may be difficult or contentious.

Coordinate planned absence across team, to ensure there is appropriate administrative support for the programmes.

Teaching & Training Responsibilities

Ensure learning is kept up to date and internal and external learning is attended in line with the job requirement. Ensure learning is shared.

Financial Responsibility

Develop team awareness of cost-effective service provision.

Be aware of the budgetary implications of actions taken.

Person Specification

Qualifications

Essential

• Degree level qualification and/or equivalent qualification and/or equivalent experience

• Evidence of further study and professional development to post graduate diploma level or equivalent experience

• Management, professional or other recognised academic or vocational qualification

Desirable

• Data analyst qualification or equivalent experience

Knowledge & Experience

Essential

• Significant supervisory/management experience

• Good understanding of the changing health and social care environment

• Understanding of financial management with the ability to analyse and interpret data and statistics eg activity trends

• Knowledge and understanding of service improvement and practical use of tools available

• Experience of supporting service delivery

Desirable

• Experience of process mapping

• Experience in operational and project management

• Significant experience in a project setting

Skills

Essential

• Excellent IT skills including Microsoft outlook, word, excel and power point

• Proven ability to achieve demanding tasks and objectives against tight timescales

• Highly developed oral communication skills with the ability to adapt to the stakeholder audience

• Ability to work on own initiative and schedule work to meet deadlines

• Demonstrate ability to successfully support, manage and sustain change in a complex organisation

• Ability to contribute to complex written report and business cases for internal and external stakeholders

• Evidence of developing stakeholder relationships at a service land operational a level

• To think laterally to identify innovative solutions to problems

Other Requirements

Essential

• Highly self-motivated, conscientious in approach and pays attention to detail

• Process high internal work standards, setting goals and helping others do so

• Desire to do things better, to improve, to be more effective and efficient

• Able to measure progress against targets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

How to Apply

If this opportunity interests you, head to the company’s official website for full details — click here to submit your application.