Customer Service Assistant – Off Peak Limited

Employer: Off Peak Limited
Job Title: Customer Service Assistant
Location: Liverpool, United Kingdom
Salary: £14.00–£15.00 per hour
Job Type: Part-time & Full-time, Permanent

Job Overview

Off Peak Limited is looking for a friendly, enthusiastic, and motivated Customer Service Assistant to join their Liverpool team. This is an entry-level opportunity, perfect for candidates eager to learn, enjoy helping people, and build transferable skills in a supportive environment.

No previous experience is required, as full training is provided from day one. The most important qualities are a positive attitude, energy, and willingness to get involved.

What the Role Involves

As a Customer Service Assistant, you’ll play a key role in delivering an excellent customer experience and representing the brand professionally.

Key Responsibilities:

• Communicate with customers in a friendly and confident manner

• Answer questions, provide information, and resolve basic enquiries

• Deliver a positive customer experience every day

• Work as part of a supportive and energetic team

• Learn customer service systems, communication skills, and best practices

Who the Role Is For

Ideal candidates are Liverpool-based and:

• Looking for an entry-level customer service role

• Want to learn new skills and gain real work experience

• Have a positive attitude and enjoy working with people

• Are reliable, approachable, and eager to develop

• Are graduates, school leavers, or career changers

What You’ll Get

Off Peak Limited provides full support and training to help you succeed. Benefits include:

• Full customer service training and ongoing support

• Flexible working hours, Monday to Friday

• Fun, social, and supportive team environment

• Valuable transferable skills for future career opportunities

• Clear progression and development opportunities

This role is ideal for anyone looking to start or grow a career in customer service in Liverpool.

Salary and Benefits

• Pay: £14.00–£15.00 per hour

• Benefits:

  • Canteen

  • Casual dress

  • Company events

  • Employee discount

  • Free parking

  • Gym membership

  • Health & wellbeing programme

  • Store discount

Work Location: In person
Work Authorization: United Kingdom (required)

How to Apply

If this opportunity interests you, head to the company’s official website for full details — click here to submit your application.