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About the Role
ACI Group Ltd is currently recruiting for a Customer Service Advisor to join the Leeds-based team. This is a full-time, on-site position suited to individuals who are professional, approachable, and committed to delivering a positive customer experience.
The role involves supporting customers with enquiries and ensuring service standards are met in line with company procedures.
Job Overview
Employer: ACI Group Ltd
Job Title: Customer Service Advisor
Location: United Kingdom
Salary: £13.00–£14.00 per hour
Job Type: Part-time & Full-time
Key Responsibilities
Respond to customer enquiries in a timely and professional manner
Provide clear and accurate information about products or services
Maintain a positive and helpful approach when dealing with customers
Record and update customer information as required
Follow company processes and customer service guidelines
Work collaboratively with team members to meet service targets
Requirements
Strong communication and listening skills
Professional and reliable attitude
Ability to work full-time on-site in Leeds
Comfortable working with customers
Basic computer and data entry skills
Previous customer service experience is helpful but not essential, as training will be provided.
What ACI Group Ltd Offers
Full-time, permanent position
Monday to Friday working schedule
On-site role based in Leeds
Training and ongoing support
Supportive team environment
Employment Details
Job Types: Full-time, Part-time, Permanent
Pay: £13.00–£14.00 per hour
Benefits
Casual dress
Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Paid volunteer time
Work Authorisation
United Kingdom (required)
Work Location
In person
How to Apply
If this opportunity interests you, head to the company’s official website for full details — click here to submit your application.
