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Job Overview
Start your career in customer service
We’re currently recruiting Customer Service Representatives to join our on-site team due to continued growth. This is an entry-level, full-time opportunity suited to individuals who enjoy helping people, working as part of a team, and developing strong communication skills.
No previous customer service experience is required. Full training is provided, making this role ideal for anyone looking to gain professional experience in a supportive environment.
- Employer: Off Peak Limited
- Job Title: Customer Service Representative
- Location: Liverpool, United Kingdom
- Salary: £14 – £15 an hour
- Job Type: Part-time & Full-time
The Role
As a Customer Service Representative, you’ll be responsible for supporting customers, answering queries, and ensuring a positive experience at every interaction. You’ll work closely with your team to maintain high service standards and support daily operations.
Key Responsibilities
Assisting customers with general enquiries
Providing clear, professional, and friendly support
Maintaining a positive and approachable attitude
Supporting day-to-day customer service activities
Working collaboratively with team members and supervisors
Learning company processes and customer service best practices
What We’re Looking For
Friendly, reliable, and approachable individuals
Strong communication and interpersonal skills
A positive attitude and willingness to learn
Comfortable working in customer-focused roles
Good time management and teamwork skills
Full-time availability (Monday to Friday, on-site)
No experience is required — full paid training is provided from day one.
What We Offer
Immediate start available
Full paid training and ongoing support
Clear progression opportunities within the company
Consistent full-time hours, Monday to Friday
Weekly team socials and a supportive team culture
A professional environment focused on development
Why Join Us?
This role offers a solid foundation in customer service while helping you build confidence, communication skills, and workplace experience. If you’re motivated, dependable, and enjoy working with people, this position offers long-term growth potential.
Job Details
Job Types: Full-time, Part-time, Permanent
Pay: £14.00–£15.00 per hour
Benefits
Canteen
Casual dress
Company events
Employee discount
Free parking
Gym membership
Health & wellbeing programme
Store discount
Additional Information
Work authorisation: United Kingdom (required)
Work Location: In person
How to Apply
If this opportunity interests you, head to the company’s official website for full details — click here to submit your application.
