Business Support Officer (Sponsorship Available) at UK Health Security Agency

Employer: UK Health Security Agency
Job Title: Business Support Officer
Location: London, United Kingdom
Salary: £32,624 to £37,737 per annum
Job Type: Full-time
Closing Date: 11 March 2026

Job Summary

The Business Support Officer will provide day-to-day administrative and/or dedicated PA support to the Directorate or senior management team. Key responsibilities include:

• Maintaining effective working relationships with stakeholders, both internal and external.

• Working with minimal supervision as part of a multi-disciplinary team providing administrative duties.

• Collaborating with colleagues based across the country, including remote teams.

Main Duties

Administrative Support

• Provide comprehensive administrative support across the Directorate, coordinating key business activities.

• Lead corporate processes, such as updating health and safety risk assessments, reporting sickness absence, and submitting required returns.

• Engage with stakeholders, responding to enquiries and directing queries appropriately.

• Organise meetings and events, including agendas, papers, minutes, and action logs.

• Contribute to efficient systems and procedures across the business support function.

• Maintain accurate data, perform analysis, and manage databases using digital tools.

• Support information management, filing systems, and coordination of information dissemination.

• Manage workload efficiently, meet deadlines, and provide cover for colleagues as needed.

Project Support

• Assist project teams in the absence of dedicated project support.

• Maintain project plans, provide management information, and participate in working groups.

• Respond to information requests and meet tight deadlines, potentially using digital tools such as JIRA.

Financial and Resource Management

• Support budget management alongside the Finance Business Partner.

• Oversee orders for goods or stationery using the FARM system, record receipts, and maintain expenditure logs.

• Assist with monthly and year-end account close-down procedures.

Leadership and Management

• Act as a visible, competent role model and provide advice, support, and training.

• Undertake line management responsibilities if applicable, including appraisals, training, induction, and recruitment.

• Supervise daily activities of the business support team.

Communication and Key Working Relationships

• Develop effective working relationships and communicate with a wide range of staff including clinical and non-clinical personnel, scientists, managers, and external stakeholders.

Personal and Professional Development

• Participate in ongoing development and education programs, including annual appraisals, to build knowledge and skills.

Other Responsibilities

• Adhere to all UKHSA policies and procedures.

• Contribute to corporate goals and objectives.

• Support corporate service activities and respond to major incidents as required under the Civil Contingencies Act 2004.

Essential Criteria

• Clear and concise communication, both oral and written.

• Significant administrative experience, including developing and maintaining office systems.

• Experience organising meetings and producing agendas, minutes, and action notes.

• Ability to work under pressure and prioritise workload.

• Competence in finance systems and supporting financial analysis.

• Educated to degree/NVQ Level 6 in Business Administration or equivalent experience.

• Advanced IT skills, including Word, Excel, Outlook, and PowerPoint.

• Team player with curiosity and commitment to equality of opportunity.

Desirable Criteria

• Line management experience.

• Experience using digital tools such as JIRA.

Selection Process

Stage 1: Application & Sift

• Complete an application form and 1500-word supporting statement addressing essential criteria.

• Longlisting may categorise applicants into:

  1. Meets all essential criteria

  2. Meets some essential criteria

  3. Meets no essential criteria

Stage 2: Interview

• Shortlisted candidates will attend a single remote interview.

• Behavioural assessment will cover:

  • Working together (Lead Behaviour)

  • Making effective decisions

  • Managing a quality service

  • Working at pace

Interview dates: To be confirmed

Location and Working

• Hybrid working model based at UKHSA HQ in London.

• Minimum 60% of contractual hours (approx. 3 days/week) at the office.

• HQ offers modern facilities and co-location with departments such as the Department of Health and Social Care (DHSC).

Security Clearance

• Successful candidates must pass a Security Clearance (SC) check.

• Typically requires 5 years UK residency, though exceptions may be considered.

Eligibility

• Open to all external applicants, including those outside the Civil Service.

• Salary offered according to grade, with potential flexibility for exceptional circumstances.

Person Specification

Application: Complete application form and supporting statement.
Behaviours Tested:

• Making effective decisions

• Working together

• Managing a quality service

• Working at pace

Disclosure and Barring Service (DBS)

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A DBS check is required.

Certificate of Sponsorship

Applications from candidates requiring Skilled Worker sponsorship to work in the UK will be considered alongside all other applications.

How to Apply

If this opportunity interests you, head to the company’s official website for full details — click here to submit your application.